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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Andrea Doss

October 30, 2026

5 out of 5 rating by Andrea Doss
"I can’t say enough good things about my experience with State Farm! Kylee has been absolutely amazing from the start. She was so helpful, knowledgeable, and on top of everything, and the communication has been fantastic. The entire process was quick, easy, and seamless, and switching over was so much smoother than I expected.

Not only did I save a TON of money on my auto insurance, but I also got better coverage in some areas. As someone who does DoorDash, having the right coverage is important, and Kylee made sure I had the endorsement I needed. I honestly think State Farm is a great option for anyone who does DoorDash and wants to make sure they have the proper coverage without overpaying.

The customer service has been outstanding, and I really appreciate how easy they’ve made everything. Kylee deserves a special shout-out for going above and beyond! If you’re shopping for insurance, I highly recommend giving them a call. I’m so glad I made the switch!"
We responded:
"Thank you for the great review, Andrea! I'm glad we were able to take care of all your needs, save you money, all while making it quick and easy!"
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Tra S

October 30, 2026

5 out of 5 rating by Tra S
"very prompt response. After I was quoted, they still found other discounts for me."
We responded:
"Thank you for the great review! "
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Jaime Baldwin

October 30, 2026

5 out of 5 rating by Jaime Baldwin
"If I could give Kylee 10 stars, I would!
My only requirement for insurance was $0 for comprehensive and glass. She kept me WELL within my figured amount & I'm excited to do business with them. Super easy process too, between message and policy inception - 17ish minutes. Thanks, lady!"
We responded:
"Thank you for the review, Jaime. I'm glad we were able to help you with everything you needed!"
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Brycson Mills

October 29, 2026

5 out of 5 rating by Brycson Mills
"The Kylee helped me lower my auto insurance tremendously I appreciate her explaining the process step by step.!"
We responded:
"Thank you for the great review, Brycson!"
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Susie Hollanger

October 20, 2026

5 out of 5 rating by Susie Hollanger
"This office has 10/10 customer service. Every time I call in with any questions or concerns, they get me taken care of immediately!"
We responded:
"Thank you for the great review, Susie. "
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Elise Gomez

October 20, 2026

5 out of 5 rating by Elise Gomez
"Mr. Ty McClung is an excellent worker! He got my auto insurance and my renter’s policy set up so fast! He answered all my questions (many), and I know if I need anything he’ll be super helpful again. 10/10 will be returning"
We responded:
"Thank you for the great review, Elise!"
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Shy Cherry

September 3, 2026

5 out of 5 rating by Shy Cherry
"Prompt, friendly, dedicated and consistent!! Highly recommended!!"
We responded:
"Thank you for the kind review, Shy. "
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taylor madden

August 21, 2026

5 out of 5 rating by taylor madden
"I just switched to State Farm and Sammy was amazing and extremely helpful and informative through the whole process. Would definitely recommend!"
We responded:
"Thank you for the great review, Taylor!"
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Chase SHELDON

August 13, 2026

5 out of 5 rating by Chase SHELDON
"Matt is awesome and saved us a bunch of money on our home and auto. Highly recommend!"
We responded:
"Thank you for the review, Chase."
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Patrick Seacrist

August 12, 2026

5 out of 5 rating by Patrick Seacrist
"Our insurance enrollment process has been quick and easy. Thank you for a great experience"
We responded:
"Thank you for the review! I'm glad this process was so simple for you!"
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Victoria Lynn

August 7, 2026

5 out of 5 rating by Victoria Lynn
"I shopped around but got my best coverage for best price from Ty at this office. He was patient, informative and easy to work with. Will definitely recommend him to anyone looking for auto or home insurance."
We responded:
"Thank you for the review, Victoria. I'm glad we were able to help you out so quickly!"
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Jay

July 16, 2026

5 out of 5 rating by Jay
"I worked with Kylee and she was amazing!!!

We were introduced months ago, she is a true professional. She answered all of my questions when I had them, I never felt pressured to do anything even though I was asking a lot of questions and unsure of what I would do.

She did an amazing job of keeping in touch to see if I have questions or a quote would be helpful.

I eventually did reach out, went over #s and the policies offered made sense to me so here we are!

Thank you Kylee for your help and for being great at what you do, you truly love it and it shows!"
We responded:
"Jay, thank you for this great review! I'm glad Kylee was able to be such a great help to you!"
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Courtney Germ

July 9, 2026

1 out of 5 rating by Courtney Germ
"This office keeps cold calling my cell phone once to twice a month. I am not interested get the hint after so many months."
We responded:
"Courtney, i'm sorry about this inconvenience. However, i did look up your name in our system and we don't have anyone with your name in our system. If you'd like to contact me i'm happy to look your number up and make sure it's not listed anywhere as well. "
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Jessica Myers

June 25, 2026

5 out of 5 rating by Jessica Myers
"I had a great experience working with my insurance agent. They took the time to answer all of my questions, explained everything clearly, and made the entire process simple and stress-free. I never felt pressured, and they genuinely cared about finding the best coverage for my needs. Their communication was excellent, and they were always quick to respond whenever I needed help. It’s refreshing to work with someone who is knowledgeable, professional, and truly puts their clients first. I highly recommend them to anyone looking for reliable insurance and exceptional customer service!"
We responded:
"Thank you for the review, Jessie! I'm glad we were able to help you!"
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karen casbourne

June 17, 2026

5 out of 5 rating by karen casbourne
"Matt did a great job reviewing all of our insurance needs. He was helpful, knowledgeable, and took his time explaining all the variables. Highly recommend!"
We responded:
"Thank you for the kind review, Karen!"
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Karlee Vierra

June 2, 2026

5 out of 5 rating by Karlee Vierra
"We could not be happier with all the help Matt provided us in getting our commercial automotive insurance. Not only did he make the process smooth and painless, he also saved us an insane amount of money vs our previous insurance provider. Highly recommend him! We were so happy with what he did for us on the commercial side that we also got life insurance through him, and our own personal vehicle insurance through him as well. He made some life long customers for sure 👌"
We responded:
"Karlee, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Matt Williams’s Team here in our Saint Peters office. "
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Ellen Wagner

June 1, 2026

5 out of 5 rating by Ellen Wagner
"Matt is very friendly, professional and responsive. He answered all of our questions and offered some options, without being pushy."
We responded:
"Thank you for the review, Ellen. I'm glad i was able to help you out today!"
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Sandy Kolde

May 27, 2026

5 out of 5 rating by Sandy Kolde
"Matt was excellent at explaining my coverage and analyzing potential improvements. He did so without any pressure to change anything. I would recommend Matt to anyone looking for an insurance get"
We responded:
"Thank you for the review, Sandy!"
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Alesia Caccamisi

May 27, 2026

5 out of 5 rating by Alesia Caccamisi
"Matt has been excellent to work with. He is knowledgeable and caring and helped us get the policy that was best for us. Highly recommend."
We responded:
"Thank you for the review, Alesia!"
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Natalie Boone

May 26, 2026

5 out of 5 rating by Natalie Boone
"The office is always courteous and super helpful when I call in for any of my needs. They saved me so much money switching to State Farm!"
We responded:
"Thank you for the kind review, Natalie! I'm glad we are able to help with all your needs. "
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Michael boone

May 26, 2026

5 out of 5 rating by Michael boone
"The staff were so informative and gave me no worry when switching my insurance . The savings have been awesome . I recommend anyone interested in insurance reach out to them !"
We responded:
"Thank you for the review, Michael. "
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CartersMom614 “Monie”

April 30, 2026

5 out of 5 rating by CartersMom614 “Monie”
"I appreciate Sammy going above and beyond!!! Thank you"
We responded:
"Thank you for the 5 Star Review!"
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Annie Kamp

April 29, 2026

5 out of 5 rating by Annie Kamp
"Sammy provided exceptional assistance in securing significant savings on my auto, renters, and life insurance policies. I am highly satisfied with the service and personalized attention I received and unequivocally recommend Sammy to individuals seeking insurance quotations."
We responded:
"Thank you for the great review, Annie! I'm glad Sammy was able to provide you with such great service today. Please reach out if you need anything!"
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anna bundy

April 22, 2026

5 out of 5 rating by anna bundy
"I was looking for more affordable coverage and a better plan! Sammy with Matt’s office was absolutely awesome to work with. She got me the coverage I needed and more at a much better rate than I was paying. I even added Rental coverage. The experience made my day! Thank you Sammy, you’re a lifesaver."
We responded:
"Thank you for the review, Anna. We strive to provide the best service possible at the best rate possible. I'm glad Sammy was able to do all of this for you today!"
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Beatriz Reynoso

April 21, 2026

5 out of 5 rating by Beatriz Reynoso
"Worked with Kylee (part of Matthew's team) to modify my renter's policy and bundle it with auto. She was able to find me better coverage for the same price as my current auto insurance. She also looked at other insurance options that worked for me and, while I opted out of them, I appreciate her taking the time to make sure I am adequately protected. Thank you so much, Kylee and Matt!"
We responded:
"Thank you for the kind review, Beatriz!"